We’re working on improving the information available when you place your order. In the meantime, if you have any questions about tracking, customs, or delivery delays, please don’t hesitate to reach out to us at info@thehumble.co. We’re happy to help and will get back to you as soon as possible.

For full details about how we handle returns and refunds, please visit our Return & Refund Policy page.

We’ve put everything you need to know in one place to make it easy and transparent.

Yes, we ship worldwide and are proud to deliver sustainable oral care to every corner of the globe.

Even though global costs are rising, we do our best to keep our prices competitive. To help reduce your environmental impact (and shipping fees), we encourage you to bundle your purchases into fewer, larger orders whenever possible.

If you’ve run into an issue with your order—whether something’s missing, damaged, or incorrect—please contact us at info@thehumble.co.

We’re here to help and will make it right.

We normally don’t process returns because shipping products back and forth isn't great for the environment. That said, your happiness is important to us—so if something’s not right, just get in touch at info@thehumble.co, and we’ll make sure you're taken care of.